A medical billing company can tell you anything you want to hear in order to get your business. However, the true measure of a medical billing company is found not in what they say about themselves, but in what their Clients say about them.
Do you say these things about your current medical billing company?
“We look on our last year with Quantum as an evolving partnership. As we have learned to provide timely accurate information, we have seen incredible increases in revenue with decreasing delays. Their excellence resides in service, flexibility, and results. Partnering with QMB might be....no....it is simply the best business decision we have made."
— Tennessee Plastic Surgeon
“It wasn’t until I moved offices and took a fresh look at my current state of collections that I realized I needed help; I needed an overhaul of my accounts receivable. Scott and his staff at QMB have managed to walk myself and more importantly, my office staff, through a complete re-vamping of our billing practices, while at the same time devising a system that meshed with our current office structure. I cannot praise their efforts enough. They are knowledgeable. They are readily accessible to staff and patients. Their monthly reports are timely. They offer a variety of revenue related services and will even file re-credentialing paperwork. And, most importantly, QMB has unequivocally made a difference in my bottom line. I would recommend them without reservation."
— Washington Plastic Surgeon
“Since I started using Quantum for my medical billing, I now have time for more important things- like FISHING! On a more serious note, since I have changed billing companies I have noticed an increase in my collections. QMB is very knowledgeable in all aspects of the billing and collections process and current with coding changed and Medicare guidelines. They cleaned up the mess with our previous system. They have been most attentive and prompt in their response to our many, many questions- even on Saturdays! I can’t thank Scott and his team enough for all their help. "
— Alabama Plastic Surgeon
“QMB has been instrumental in maximizing our insurance payments...but it doesn’t end there. They go above and beyond medical billing. They have helped us with expert coding advice, billing questions, and financial reports. This allows us to follow trends and streamline our practice. The folks at QMB are fantastic.
(Scott, I hope this is helpful. You may put 4 or 5 exclamation points at the end if you'd like.)"
— Tennessee Plastic Surgeon
“I have been a client of Quantum Medical Billing for over two years now, since I began my practice in Plastic and Reconstructive surgery based in Jacksonville, FL. When Scott Carter, director of operations for QMB, asked me if I would write an evaluation and customer testimonial of his company, I replied without hesitation.
Mr. Carter and his team at QMB have been extremely helpful in helping a young plastic surgeon with a developing practice. I started the company with a new practice management software that they had never used before, and instead of steering me toward one that they like to use, they instead sat in on many hours of conference calling during training to learn the new billing system with us. They were instrumental in getting us up and running with efficient billing, coding sheets, fee schedules and electronic remittal of payments. They also helped compile all the information that I needed to take my oral boards and were able to look over my operative notes to ensure all the important details of the procedures were captured accurately.
To date, whenever I have a problem or billing question, I can call, email, or message the staff directly from my office computer and receive a response or solution quickly. All billing is taken care of from their office in Chicago so I don’t need to have anyone in my office getting paid to perform all the “time draining” tasks that come with medical billing: generating patient statements, staying ahead of collections, timely billing, accurate coding, proper selection of modifiers and many more tasks that no one ever taught me about in residency.
I leave the office every evening knowing that my billing is in excellent hands. I trust QMB with all my medical billing and have referred many of my fellow graduating residents to them as well. I would recommend QMB to anyone looking for a billing company without reservation."
— Florida Plastic Surgeon
“We have been with Quantum Medical Billing for many years. When we first brought them on, it was to replace outgoing billing staff. QMB was able to take over and had things running smoothly within a week. We saw a significant improvement in our monthly receipts within 3 months, and over the first year saw our receipts go even higher as they worked our outstanding accounts receivables. They were even able to get us paid on claims that were almost 3 years old!
Over the past few years, we have asked QMB to help with our physicians' coding, take over our preauthorizations, handle our insurance contracts all credentialing for new providers that have joined our practice. Every time, they handle things with excellence.
When Scott asked if I would be willing to write a testimonial for QMB, I told him it would be my pleasure. I cannot recommend QMB enough. Whether you are big or small, QMB always gets the job done! "
— Practice Administrator, East Coast Multi-Provider Group
“There is not enough time in the day to describe how awesome everyone at Quantum is. They truly go above and beyond the spectrum of duties of a billing company. They are extremely fast, efficient and thorough in all that they do. We have certainly seen an increase in patient payments and insurance reimbursements. They have helped us with far more than just billing. They are always more than helpful when we have any sort of concern or question (even if it’s a dumb one!)
They are easy to get in touch with, very easy to communicate with and very prompt in their response. It really feels like they are “part of the family”. Their kindness and willingness to help is unlike any company we have ever used before. I would highly recommend QMB to anyone looking for an outside billing company."
— Office Manager, Tennessee Plastic Surgeon
“As a plastic surgeon who performs a diversity of procedures, it is critical that I can rely on my billing team to navigate through the intricacies and subtleties of billing nuances as well as deal effectively with insurance companies and compassionately with patients. I have had absolute confidence in the experience and expertise provided by QMB from day one. They are tireless in their efforts and reliably produce excellent results. Partnering with QMB has been one of the best and most productive business decisions for my practice."
— Midwest Plastic Surgeon
“The founders of Quantum Medical Billing provided all billing and accounts receivable services for my practice for over a decade. I found them knowledgeable, hard-working, competent, and ethical. This is a unique combination of talents that has provided the highest level of service to my organization. A customer service perspective pervades their focus, both toward medical practices and toward their patients. The collection abilities of QMB are unmatched, yet at the same time all their contacts with patients are tactful and professional. These are experts in their field who cater to specific needs. My contact with them has always been on a highly professional level. During these financially challenging times we are facing in the medical environment, for the ultimate in accurate, efficient, and professional billing and accounts receivable services, I recommend Quantum Medical Billing without reservation. "
— Midwest Plastic Surgeon
“QMB has made an incredible difference in my practice. Previously, I was using an inexpensive billing company that promised the world but never delivered. QMB took over, cleaned up the outstanding mess, and helped me make improvements to my office systems. Shortly after, I started to see my reimbursements go up... way up. Scott and his team helped my monthly income increase a few hundred percent for a period of time as they were able to get reimbursement on surgeries I had performed 1-2 years ago that had never paid. QMB even reviewed EOBs and found unnecessary adjustments that they reversed and appealed with insurance. I would highly recommend QMB to anyone looking for help with their medical billing!"
— East Coast Plastic Surgeon
If you are not saying these things about your current medical billing company… you could be!
Contact Quantum Medical Billing today!
*Please note: QMB does not compensate our Clients in any way for their testimonials.